Return Refund Policy
You can request our Return & Refund Service:
Within 7 calendar days of receiving, a product if the product has no manufacturing defect, it is still in new or like-new, condition.
Within 7 calendar days of receiving, a product if the product has a manufacturing defect.
Return and Refund service will not be provided where:
It is requested beyond 7 calendars days of receiving a product.
A product sent for Return & Refund Service does not include all original accessories, attachments or packaging or any item is not in new or like-new condition, i.e. with cracks, dents or scratches.
A legal proof of purchase, rereipt or invoice is not provided or is reasonably believed to have been forged ortampered with.
Any fault or damage of the product is caused by unauthorized use or modification of the product, includingexposure to moisture, entry of foreign bodies (water, oil, sand, etc,) or improper installation or operation.
Return and Refund Instructions:
If you would like to apply for a return and refund, please contact us within 7 calendar days of receiving your products.
Contact us pet25@kingspeed.com.cn using the email address you registered on our store, and then provide the following information:
1) Order Number.
2) Registered Email.
3) Return Product Name and Quantity.
4) Retum Reason.
5) lmages or Videos of Products and Intact Packaging.
We will process your return and refund application within one or two working days after receiving your email.
Within 7 calendar days of receiving, a product if the product has no manufacturing defect, it is still in new or like-new, condition.
Within 7 calendar days of receiving, a product if the product has a manufacturing defect.
Return and Refund service will not be provided where:
It is requested beyond 7 calendars days of receiving a product.
A product sent for Return & Refund Service does not include all original accessories, attachments or packaging or any item is not in new or like-new condition, i.e. with cracks, dents or scratches.
A legal proof of purchase, rereipt or invoice is not provided or is reasonably believed to have been forged ortampered with.
Any fault or damage of the product is caused by unauthorized use or modification of the product, includingexposure to moisture, entry of foreign bodies (water, oil, sand, etc,) or improper installation or operation.
Return and Refund Instructions:
If you would like to apply for a return and refund, please contact us within 7 calendar days of receiving your products.
Contact us pet25@kingspeed.com.cn using the email address you registered on our store, and then provide the following information:
1) Order Number.
2) Registered Email.
3) Return Product Name and Quantity.
4) Retum Reason.
5) lmages or Videos of Products and Intact Packaging.
We will process your return and refund application within one or two working days after receiving your email.